Communication Concepts designs, delivers, operates and supports innovative digital-paper, speech-enabled and voice over IP wireless and internet application for enterprise clients and services providers.

Communication Concepts speech recognition solutions allow our client's users to access the data they need, over the telephone, using simple speech commands. Communication Concepts can speech-enable access to e-commerce, customer service, and other important applications, and can speech-enable processes such as handling customer inquiries and obtaining confirmations. By applying the power of speech to these processes, our clients save money and offer higher quality service to their valued customers.

Packaged Applications
The following packaged applications are available for independent use or to "kick-start" more comprehensive developments:

Personal Assistant
The personal assistant manages a user's diary and contacts. Thereby allowing appointments to be created or edited, SMS reminders to be sent, agendas emailed and outbound calls to be initiated to contacts using voice instructions.

Email
The speech enabled email application allows the user to create and review emails and forward them to recipients in their contact list.

Communication Concepts solutions are modular and integrate effectively with traditional PABX and VoIP infrastructure

Why choose Communication Concepts for Speech Recognition Solutions?

ASP Business Model - Communication Concepts business model enables companies to implement speech solutions rapidly with low demands on internal resources, little or no capital expenditures, minimal disruption, available capacity, and overall lower cost than internally developed solutions.

Technology - Our technology enables the full range of speech-based services, including inbound voice queries, outbound voice notifications, natural language speech, voice verification, and DTMF support, as well as email, SMS, WAP, and FAX interaction. We also allow users the ability to access and manage their data remotely over the web through secure portals.

Proven - Communication Concepts has a proven record of accomplishment in delivering Speech Recognition Solutions. We have a team of project managers, architects and software engineers with experience and expertise in these solutions.

Packaged Applications - We have technology and packaged applications which can be used independently or used to kick-start the creation of larger applications.